Terms of Service

• Don’t use the Service for anything unlawful or to infringe other people’s rights.
• Don’t upload content you don’t have the rights to, or anything malicious. Copyright complaints go through our copyright policy.
• No objectionable, abusive, harassing, hateful or sexual content shared without consent, and no harassment or abuse of other users.
• Don’t try to disrupt, reverse-engineer or gain unauthorised access to the Service.
• Respect the privacy of the people in your team, and only add their personal data when the team needs it.

You keep ownership of what you add (events, setlists, messages, files and so on). You give us the limited rights we need to host and run the Service for you. You are responsible for the content you and your team upload.

Anyone can report content they believe is illegal or breaks these Terms: in the chat, or on the report page, which works without an account. We review reports promptly and remove intimate images shared without consent within 48 hours of a valid request. When we remove content or restrict an account, we tell the person affected why, and they can reply to contest the decision. We close the accounts of people who repeatedly break these rules or infringe others’ rights.

• Some features need a paid subscription. The price, currency and billing period are shown before you buy. Taxes are added where the law requires.
• The first month is free and needs no card. Nothing is charged unless you add a card and subscribe.
• A subscription renews automatically for the same period at the price shown until you cancel. We remind you of this by email at least every six months, and before a yearly plan renews.
• You can cancel at any time in Settings → Billing. It stops at the end of the period you have paid for. Subscriptions bought in the iPhone app are managed and cancelled in your Apple ID settings, under Apple’s terms.
• If we change the price, we tell you at least 30 days before it applies to you, and you can cancel before then.
• Except as described in section 8 or where the law requires otherwise, payments already made are not refunded.

If you buy as a private person (a consumer) in Norway, the EU or the EEA, you can withdraw from a paid subscription within 14 days of buying it, without giving a reason. Tell us by email at hello@klevrmanagement.com, or use the form on the consumer page.

When you subscribe, you ask us to start the service straight away. If you then withdraw within the 14 days, we refund what you paid minus a proportionate amount for the days you had the service. The free first month costs nothing, so withdrawing during it costs nothing either.

We send service emails to the address on your account: about your account and your team’s subscription (trial, payment and renewal notices), security, planned downtime, fixes that affect you and changes to these Terms. They are part of the Service and go to everyone with an account.

News from KLEVR Management (new features and app versions) is rare and optional. You choose it when you sign up, and every such email has an unsubscribe link; you can also switch it off under My Profile → Notifications. We never send advertising for other companies or sell your email address. Notifications your own team sends through KLEVR are separate, and you control them in the same place.

We are not liable for indirect or consequential loss, such as lost profit or lost bookings, or for data loss beyond our reasonable control. Our total liability for a claim is limited to what your team paid us in the 12 months before it arose, or USD 100 if that is more. Keep your own copies of critical information.

None of this limits liability for gross negligence, wilful misconduct, personal injury, or anything else that cannot be limited by law, and none of it limits the rights consumers have under mandatory law.

These Terms are governed by the laws of the State of Maryland, USA, and disputes go to the courts there. If you are a consumer, you also keep the protection of the mandatory law of the country where you live, and you can bring a claim in the courts there.

Please contact us first at hello@klevrmanagement.com so we can try to solve it. Consumers in Norway can also get help from Forbrukerrådet.