Privacy Policy
Last updated: 3 June 2026
Who we are
Information we collect
- Account information — your name, email address, and password (stored hashed by our auth provider). If you sign in with Google, we receive your name and email from Google.
- Profile details you choose to add — such as phone number, photo, instrument, technical/rider notes, dietary or travel preferences, and document details (e.g. passport or visa info) where you enter them for tour logistics.
- Content you create — events, setlists, timesheets, inventory, offers/invoices, guestlists, files you upload, and chat messages.
- Device & usage data — push-notification tokens (if you enable notifications) and basic technical data needed to operate and secure the service.
How we use your information
- To provide and operate the service for you and your team.
- To send notifications you’ve opted into (event updates, chat, reminders).
- To process subscription payments (web only).
- To secure, maintain, and improve the product.
We do not sell your personal information or use it for third-party advertising.
Who can see your data
Data you add to an organization is visible to other members of that organization according to their role and permissions (for example, an admin can see crew details; an artist sees events they’re invited to). We share data with service providers only as needed to run the service:
- Supabase — database, authentication, and file storage hosting.
- Resend — transactional email delivery.
- Stripe — subscription payment processing (web).
- Google Maps — venue address lookup.
- Apple Push Notification service / Firebase Cloud Messaging — to deliver push notifications.
Data retention & deletion
We keep your data for as long as your account is active. You can delete your account at any time from your Profile page → Delete account in the app. Deleting your account removes your login and personal profile and unlinks you from your organizations. Some records that belong to an organization (for example, historical event or settlement entries created by an admin) may be retained by that organization, with your personal contact details removed. You can also email us at hello@klevrmanagement.com to request deletion.